organizational change management

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Change journeys should be engaging, energizing and exciting. But too often they're the exact opposite. Driven by underlying misalignment, fear and confusion about where the organization is headed, expensive corporate investments in technology, finance and operations are sub-optimized. The best people leave for better opportunities; new talent is suspect about joining the team.

MMC's Organizational Change Management Experience (OCMx) is designed to bring cross-functional clarity and a compelling identity to your business transformation. That’s just the start.

We begin strategizing about your change journey (or examining it mid-stream) by assessing the three key drivers of change readiness: the Human, Process and Digital Experiences in play. We go deep in understanding and reporting back to you how these three interrelated dimensions are accelerating or stifling your transformation. Where a unifying narrative and common language can propel change forward. Where the gaps and risks are. Where the opportunities are for sustained change that employees own – one that becomes their authentic foundation for individual, collective and business growth.


OCMx: Your business Accelerator.

A successful Organizational Change Management Experience is truly a cross-functional undertaking. Supporting the full life-cycle of our clients' change journeys or critical parts of it, MMC's OCMx thrives on an agile, gritty and creative approach to change vs. the same old, dry approach to "managing" change that employees don't get excited about. Think street-marketing meets change-management best practices. Kotter, Lewin, ADKAR, etc... sure, the best of all of those change methodologies are baked in. But the business value of OCMx is activating the change you want to see. Not getting stuck in academic Boardroom discussions about the perfect change methodology that never sees the light of day. OCMx is change the way your employees want to be involved in and ultimately own. Here's how we bring it to life in your organization.


OCMx Services

  • COMMUNICATIONS CAMPAIGN

  • COPYWRITING / DESIGN

  • CHANGE-TEAM LEADERSHIP

  • KPI MEASUREMENT

  • SUPER USER ACTIVATION

  • CHANGE CENTER OF EXCELLENCE (COE) DEVELOPMENT

  • CHANGE-READINESS ASSESSMENT

  • BUSINESS-CASE DEVELOPMENT

  • STAKEHOLDER ALIGNMENT

  • PROCESS IMPROVEMENT

  • INTEGRATED PROJECT-MANAGEMENT

  • TRAINING SUPPORT

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Wendy Degler

Practice Partner

WDegler@MMCmsp.com


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MMC’s OCMx leader quickly assimilates the project vision and combines strategic goals, project details and organizational factors to effectively land business initiatives through effective and engaging Change Plans. He has an enthusiasm and unique ability to facilitate interactions between disparate groups within the organization in the interest of not only project timelines but ongoing alignment and collaboration. He works with executive leadership and project team members to develop tools that will enable them to effectively frame and manage future initiatives. He’s helped us deliver best- in-class National Operation Summits, built internal engagement programs for C-Suite executives, and brought new ideas that we’ll be using long into the future.
— Jessica Ganley, OCM Director, Patterson Companies